In which of the following situations can good business communication skills have a positive impact on your life? A. Negotiating a better deal on a car B. Keeping your personal valuable safe C. Calculating your monthly expenses D. Managing your family’s grocery list______________________________________________________________________________________________________________________The first step in preparing a proposal is to:A. develop a clear idea of your purposeB. determine the appropriate form of the proposalC. establish audience benefitsD. Counter potential objections______________________________________Which of the following questions is a part of the analyzing stage of the Ace process for delivering bad news?A. have I avoided legal complications?B. is the bad news stated clearly and sensitively?C. Should I include an apology?D. should I begin with the bad news or level up to it?
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