Due on Sunday february 2, 2014 @9pm Let me know ASAP, please
StopNShopToday, Inc.’s management team has implemented several of your ideas on incentive pay and is now reviewing the company’s performance appraisal forms. These appraisal forms are very old: No one remembers where the forms came from or who made them. When the annual performance appraisal window comes up each store year, managers and assistant managers cringe. This reaction does not occur because the managers hate doing performance appraisals—they simply have not seen very much positive impact from the appraisal discussions, and at least one employee always reacts badly and has a downturn in performance as a result of the criticism. The managers feel that being honest with some employees is a huge risk, and they are not sure the process is worth the trouble.
The current performance form includes the following performance assessment categories:
- Procedural knowledge and skill
- Verbal communication skills
- Consistently good judgment
- Customer service skills
The performance appraisal is an 8-page form with a copy of the employee’s job description attached and 6 large blocks for the manager to write down his or her comments on each of the 6 categories. Managers differentiate between poor- and well-performing employees by using words such as great, okay, always, or rarely. An employee can usually infer the manager’s overall perception of his or her performance from the way the appraisal is phrased.
The performance appraisals are primarily used for manager and employee feedback. After they are completed and received at corporate headquarters, employees receive a 3% pay increase—unless they are about to get fired, which they may receive a lower-pay increase percentage or no increase at all. This creates tension among the employees.
Managers are not given guidance regarding how to describe the employees’ positive behaviors and areas needed for improvement. Some managers take this much more seriously than others and are better at choosing factual scenarios to explain their perceptions of the employee’s work performance. Several times in the past, the company’s vice president of human resources has had to chastise managers regarding the quality of comments the managers included on the form.
Prepare a presentation that you, as an HR generalist, will give to the vice president of human resources and the company’s owners recommending changes to the current performance appraisal program at StopNShopToday, Inc. Include at least 5 PowerPoint slides.
Address several different types of performance appraisal systems, and make other comments or suggestions that address the applicability of the performance assessment categories that are currently used. Address each of the 6 performance assessment categories above, and make recommendations for changing any or all of them. It may be beneficial to appraise the information from the job summaries you found in earlier assignments.
For more information on creating PowerPoint Presentations, please visit the PowerPoint Lab.
2 pages and 5 PowerPoint slides
Diversity Training Manual: Part IV
As the new manager of human resources, you are preparing the next section of the diversity training manual, which focuses on making supervisors more aware and sensitive to religious discrimination issues.
This section of the training manual should include the following information:
- Give an explanation of the Civil Rights Act, Title VII 1964 legislation, dealing specifically with the meaning of reasonable accommodation for religious practices.
- Click here to read the Civil Rights, Title VII 1964 legislation.
- For each of the 3 religious groups listed, describe and explain the following:
- Include at least 2 religious practices that could easily be accommodated by management without any hardship for the company.
- Include at least 2 practices that would be difficult to accommodate.
The 3 religious groups you will be examining are as follows:
- Orthodox Jewish
- The Church of Jesus Christ of Latter-Day Saints
Civil Rights Act, 42 U.S.C. § 2000e (1964). Retrieved from http://finduslaw.com/civil-rights-act-1964-cra-title-vii-equal-employment-opportunities-42-us-code-chapter-21